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Dispensary Manager
Posted on 12/27/2017 Located in Rockville, MD

  • Contract Type: Full Time
  • Salary: 60,000 - 80,000
  • Available Positions: 1



Immediate opportunity for a Dispensary Manager leading the premier Montgomery County, Maryland dispensary responsible for providing an outstanding patient experience while maximizing revenue goals, leading the management and development of the dispensary staff and ensuring compliance with all inventory, security, and system protocols.

The Dispensary Manager is also responsible for forecasting inventory levels, ordering and receiving the product, and maintaining accurate systems for regulatory reporting and sales analysis. This sales-oriented individual should be passionate about the benefits of medical cannabis and be making a difference in our patients’ lives. The Dispensary Manager will collaborate with the leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture.

Must be able to pass drug and criminal background check.

Essential functions:

Retail Operations
· Drive retail sales and patient retention
· Maintain all store operational standards
· Oversee inventory standards are maintained on site
· Ensure cash receipts are reconciled
· Operate POS and corresponding systems
· Ensure compliance with all company policies and procedures and federal and state laws
· Maintains a safe, clean environment for patients and employees
· Maintain patient confidentiality
· Open/Close store
· Directly supervise all activity within the facility

Patient Care:
· Assist patients with their questions, problems, and complaints
· Handle all patient related issues in accordance with company policy
· Promote a positive experience for all patients
· Direct and oversee all patient interactions and provide clinical counseling
· Coordinate with practitioners to facilitate positive patient outcomes

Manage dispensary employees:
· Lead the team and work effectively with dispensary employees
· Schedule, supervise, assign and direct activities of employees
· Communicate information to employees in an open and timely manner
· Coach and execute counseling discussions with store employees
· Conduct performance appraisals for all directly assigned personnel and monitor and manage to expectations
· Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job

Patient and Physician Outreach:
· Organize and lead guest tours, and maintain relationships with physicians, patients, and professionals in the community that we serve
· Provide ongoing education and outreach programs relating to medical cannabis for the benefit of member patients
· Coordinate with the success of promotions, coupon and recommend future promotions and sales
· Measure customer satisfaction through surveys and interviews
· Responsible for the preparation of content for all educational materials and presentations

Cannabis knowledge:
· Develop deep understanding of cannabis forms, dosing, drug interactions, and side effects
· Understand efficacy of variance strains, potencies, and methods of delivery
· Understand and recommend dosing based on patient conditions

· Responsible for dispensaries security oversight
· Follow all company safety and security SOPs

Supervise delivery operations from dispensary:
· Coordinates courier staffing and delivery
· Supervise delivery team while they perform day to day job functions

· Bachelor’s degree in Business, Management, or Sales preferred
· 4-5 years’ experience in progressively responsible retail management environment
· Pharmacy experience a plus or at least 1-2 years experience working as a Dispensary Manager in a regulated market
· Experience working in a heavily regulated industry necessary
· Strong leadership skills, ability to build and manage teams
· Ability to work a full-time flexible schedule, including evenings and weekends

How to Apply

Email resume to info@hempstaff.com with ‘MD Manager’ on the Subject.

About this Job

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URL: http://www.hempstaff.com

Email: info@hempstaff.com